Ideas for Governance sets out some thoughts for improving quality
of life in the urban civic space. CEOs in government bodies might consider
adapting and building on these ideas to deliver superior citizen services.
The ideas and approaches stated here are meant for use as shareware by anyone.
Encourage use of public transport by making it an attractive option. This implies that it should be feasible to leave home & return through use of a mix of public transport options.
Using SMS technology to allow citizens to complain about public vehicles which refuse to transport people. Police & RTOs should be willing to take cognizance of such complaints and act on them