iDEAS FOR GOVERNANCE
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Ideas for Governance sets out some thoughts for improving quality of life in the urban civic space. CEOs in government bodies might consider adapting and building on these ideas to deliver superior citizen services. The ideas and approaches stated here are meant for use as shareware by anyone.
Categories
   Citizen interface
   City governance
   City planning
   Civic assets
   Public Transport
   Revenue augmentation
   Traffic
   Utilities
   Waste management

Public platform
| April 5, 2004 |
The Idea Setting up an accountability platform. Civic stakeholders publicly set out commitments and report at regular intervals on performance and revised/new commitments
In this category
 MoUs
 Public platform
 Financial / Accounting reforms
 Integrated view
 Third party audits
More Ideas
 Citizen participation
 Road cutting protocol
 Pay and use toilets
 Plan sanctions for construction
 Property tax reforms
The Rationale Citizens would like to know what to expect from civic bodies in the short term. This is best done through an organized forum which meets at regular intervals where agencies that impact citizens come together and set out their planned targets.
An Approach
There could be government order setting out a task force which brings together the requisite city agencies. Due to the government backing, there is likelihood of greater compliance.
Alternately citizens / citizen forums could approach the agencies to come and share a platform. The challenge is to make out a compelling case for the agencies to come forward and share their targets / achievements
Empowered individuals could work with agencies to discuss and help them prepare the presentation material. This has to be based on working in tandem as an extension of the agency – not a ‘us’ vs. ‘them’ stance
The CEO of the government agency presents proposed plans for say the next 6 months. After 6 months the CEO (or his/her successor) comes back to report on progress and set out revised targets for the next 6 months
Interested citizens attend the meet. Need for wide press coverage as instrument of visibility into the plans / achievements. Dissemination of presentations through a website
Potential Partnerships Private sector firms / professionals could be empowered by local government. They could act as the facilitators for the accountability platform and fund the platform related events
The Benefits
Coordinates the activities of the individual agencies towards a common goal of taking city forward.
The civic agencies take public ownership of their stated targets and by reporting on the progress a public accountability process is created.
Citizens get visibility into normally opaque government bodies and feet drawn to the idea of citizen participation with civic agencies.
Ensures continuity of civic agencies goals vis-à-vis the city irrespective of changes at the senior levels of the government body.
Motivates the civic agencies to deliver on publicly stated commitments and allowed for recognition of public performance among the general populace.
Brings in a climate of a hope of a better tomorrow through implementation focus.
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